Terms and Conditions permata88 —
Complete Platform User Guide

These Terms and Conditions ("Terms") govern your use of the permata88 platform, including the website, mobile app, and all related services provided by permata88 ("Platform").

By accessing or using the Platform in any manner, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Platform immediately.

Permata88 reserves the right to update or amend these Terms at any time without prior notice. Continued use of the Platform after any changes are published constitutes acceptance of the updated terms. It is the user's responsibility to review these Terms periodically.

To register and use permata88 services, you must meet all of the following requirements:

• Aged 18 years and above at the time of registration.
• Being an individual registering in your own name — not on behalf of a company, organisation, or another person.
• Having full legal capacity to enter into a binding contract.
• Not located in a jurisdiction where online gambling is prohibited.
• Never previously held a permata88 account that was closed or suspended for violating the Terms.

Permata88 reserves the right to request documentary proof to verify your eligibility at any time. Failure to provide the required documents within the specified period may result in temporary account suspension.

Each user is only permitted to hold one permata88 account. Multiple account ownership is strictly prohibited and may result in the closure of all associated accounts and forfeiture of funds.

You are fully responsible for:

• Ensuring that all information provided during registration is true, accurate, and up to date.
• Keeping your account username and password confidential.
• All activity that occurs within your account, whether carried out by you or another person.
• Notifying permata88 immediately if you suspect unauthorised access to your account.

Permata88 will not be held liable for any losses arising from unauthorized access to your account resulting from negligence in safeguarding your login credentials.

The identity verification process (KYC — Know Your Customer) is required for the first withdrawal and may be requested again at any time for security review purposes. Documents typically requested include a valid national ID or passport and proof of current address.

Permata88 accepts deposits via multiple payment methods including FPX, Touch 'n Go eWallet, GrabPay, Boost, DuitNow QR, and direct bank transfer. All methods are in Malaysian Ringgit (RM).

Deposit requirements:

• Minimum deposit is RM 10 for most payment methods.
• All deposits must be made from an account in your own name — third-party deposits are not accepted.
• Permata88 does not charge any processing fees for deposits on the platform's end.
• Third-party transaction charges (from banks or eWallet providers) are the sole responsibility of the user.
• Any attempt to reverse or cancel a deposit after funds have been credited to the gaming account is a breach of these Terms.

Permata88 reserves the right to hold or reject any deposit suspected of being linked to fraudulent activity, money laundering, or other breaches of these Terms.

Winnings are withdrawn to the bank account or eWallet registered in your own name. permata88 does not process withdrawals to third-party accounts under any circumstances.

Withdrawal procedure:

• KYC verification must be completed before your first withdrawal is processed.
• All active bonus rollover requirements must be fulfilled before a withdrawal can be made.
• Permata88 reserves the right to request additional documents for withdrawals exceeding set limits.
• Daily and monthly withdrawal limits are set according to your account's VIP level.
• Processing time ranges from 15 minutes to 24 hours depending on the withdrawal method and time of request.

Permata88 reserves the right to delay or withhold withdrawals that require additional security review. In such cases, the support team will contact you within 24 hours for further information.

All permata88 bonuses and promotions are subject to their respective specific terms stated on the Promotions. General bonus terms are as follows:

• Only one deposit bonus may be active at a time, unless otherwise stated.
• Received bonuses must have their rollover requirements fulfilled within the specified period before withdrawal is permitted.
• Bonuses with unfulfilled rollover requirements will expire automatically at the end of the stipulated period.
• Permata88 reserves the right to cancel bonuses and reject withdrawals where there is evidence of promotional abuse.
• Each payment method or game type may have different rollover contribution rates.
• Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the rollover requirements.

All bets placed through permata88 are final once confirmed by the system. permata88 does not accept bet cancellations after confirmation under normal circumstances, except in cases of acknowledged technical errors.

General wagering terms:

• Permata88 reserves the right to void or adjust bets in the event of technical errors, incorrect odds, or system disruptions.
• Official results from sports event organisers are final for the purpose of betting settlement.
• Cancelled or postponed events exceeding the specified period will be settled in accordance with the applicable sports betting rules.
• Any betting strategy suspected of involving arbitrage, fraud, or manipulation may result in voided wins and account closure.

Permata88 uses advanced monitoring software to detect unusual betting patterns. Any activity indicating system abuse will be investigated and appropriate action will be taken.

Permata88 users are expected to interact with the platform and other users with respect and responsibility. The following are strictly prohibited:

• Using automated software, bots, scripts, or other unauthorised methods to interact with the Platform.
• Sharing your account with others or allowing others to use your account.
• Initiating or participating in any form of fraud or collusion involving other users.
• Spreading false or misleading information about the Platform.
• Using abusive, threatening, or harassing language or behaviour when communicating with our team.
• Attempting to access restricted sections of the platform or its technical support systems.

Permata88 prioritizes the protection of users' personal information. All data collected is used solely for platform operations, identity verification, and service improvement.

Permata88 will not sell, rent, or disclose your personal information to third parties without your consent, except in the following circumstances:

• When required by law or by directive of a competent authority.
• To process financial transactions through approved third-party payment providers.
• To prevent suspected fraud or illegal activity.

For detailed information on how we collect, use, and protect your data, please refer to Privacy Policy us.

Permata88 reserves the right to suspend or close a user's account at any time and without prior notice if:

• The user violates any section of these Terms and Conditions.
• There is a suspicion of fraud, money laundering, or other illegal activity.
• The user provides false information during registration or the KYC process.
• The user owns or operates more than one account.
• Account shows abnormal betting patterns indicative of system abuse.

In the event of a legitimate account closure (not resulting from a breach), verified funds that are not subject to any dispute or active conditions will be returned to the user in accordance with the established procedures.

The permata88 Platform is provided "as is" without any express or implied warranties. permata88 does not guarantee that the Platform will always be available, error-free, or fit for any particular purpose.

To the extent permitted by applicable law, permata88 shall not be liable for:

• Loss of profits, opportunities, or data arising from the use of or inability to use the Platform.
• Losses arising from technical disruptions, cyberattacks, or circumstances beyond permata88's reasonable control.
• Actions or omissions by third parties, including game providers or payment processors.
• Losses arising from the user's own betting decisions.

Use of the Platform is entirely at the user's own risk. Users are encouraged to play responsibly and not wager more than they can afford to lose.

Permata88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our sole discretion. Changes take effect immediately upon publication on the Platform.

Users will be notified of significant changes via in-platform notifications or email to the registered address. It is the user's responsibility to regularly review the latest Terms.

Continued use of the Platform after any changes are published constitutes acceptance of the updated terms. If you disagree with the changes, you have the right to close your account and request withdrawal of any eligible balance.

These Terms and Conditions are interpreted and enforced in accordance with applicable law. Any dispute arising from or related to these Terms shall first be resolved through negotiation between the parties involved.

If a resolution through negotiation is not reached within 30 days, the dispute will be referred to binding arbitration in accordance with the designated arbitration procedures.

Arbitration decisions are final and binding on both parties. permata88 and the user agree to waive their respective rights to pursue any court action or jury trial in relation to disputes referred to arbitration.